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Assessing critical success factors (CSFs) and quality of service: An empirical study based on Singapore companies

Research in the U.S. has revealed that quality service has become a critical success factor (CSF) for Information Systems (IS) departments in U.S. organisations. This report examines whether quality service is critical to the IS departments in Singapore organisations. To achieve the purpose, the findings of previous research regarding CSFs in IS departments has been…

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Subjectivities in defining authentic leadership: A cross cultural study of two NGOs in Ghana and New Zealand

This study involves the documentation of leaders’ and followers’ constructs of authentic leadership in a private organisation in Ghana and New Zealand, which were subsequently compared using the Q method. Three factors or types of authentic leadership were identified and named for each of the two settings, yielding six different perceptions of authentic leadership. While…

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Professional commitment of nurses in Ghana: The case of the Volta region

This study examines what stimulates and sustains commitment of nurses to their profession in the Volta Region of Ghana and whether commitment is shaped by similar variables. A quantitative approach was adopted using a validated questionnaire developed by Blau (1989) and modified by Reilly & Orsak (1991) to fit the nursing profession. A Kruska Wallis…

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Environmental sustainability: Perceptions of international students in New Zealand

The purpose of this research is to investigate the perception of international students regarding environmental sustainability. It was determined that country of origin and age affect an individual’s thinking patterns to a great extent. While this study shows that there were commonly held views of respondents across different nationalities and age groups, there were also…

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