This qualitative case study attempts to demonstrate insights into conflicts and their management in Small Scale Enterprises (SSEs) in the Tanzanian tourist industry. It aims at increasing the understanding of these complexities from an emic perspective, thereby providing in-depth information which can lead to the development of managerial training tools for improving diversity- and conflict…

The concept of “workplace” has a fixed image as a bricks and mortar home for the production of goods and/or services, though this image is threatened by growth in 21st century globalisation and personal workplace technologies (PWT). This paper examines the impacts of PWT on the nature of work in a medium size New Zealand…

The Rosebank Business Precinct is one of Auckland’s most highly developed Business Improvement Districts. This descriptive study, undertaken for Auckland City Council, examines the gaps between what Rosebank businesses actually want and what the workforce presently provides. It goes on to investigate the potential for cluster development in Rosebank. The findings show that the top…

With the rapid economic development in China, an English boom has come. English language education and training has been industrialized, and the huge market has become an important sector in China’ economy. This paper presents an analysis of the factors leading to the formation of the market, as well as its scale, profits and development…