Business in New Zealand demands quality and cost effective products and services including competent managers and human resource (HR) practitioners to remain internationally competitive. Empirical research was conducted in 2010 to repeat a similar survey in 2000 in New Zealand. The longitudinal results to compare HR practitioners, preferences, roles and requirements and identifies management foci as well. HR and management requirements for 2020 are also identified to enable organisations to be better prepared for the future. Recommendations are that managers must become dedicated change agents and HR managers’ role and responsibilities must also change to continue to support management optimally.