The purpose of this article is to determine the current situation regarding the South African pharmaceutical industry’s competitive intelligence (CI) capacity. Questionnaires were send to senior managers in the industry. Respondents confirmed that CI is used on a continuous basis in strategic decision-making while the majority of respondents acknowledged a partial CI portfolio in the…

Emerging countries are embracing a market based culture; locally, service provision by municipal and other government organisations is not well embedded into the consumer and business cultural mindset. These organisations are new to the service provision culture and as their range increases, so must their exposure and reach. In the United Arab Emirates (UAE) some…

Recognising and addressing diversity and equal employment opportunity are common issues in commonwealth countries. This study focuses on pointers based on four empirical research projects conducted over 10 years in New Zealand and South Africa. The overall results show a heightened awareness of diversity and equal opportunities, which highlights an increased role for HR practitioners…

Safety in the construction segments is one of the most unprotected within the unorganised labour sector in India. The purpose of the study is to apply data envelopment analysis (DEA) to evaluate safety performance of construction segments in India. Essentially, DEA takes into account the input and output components of a decision making unit, calculates…