Registered with NZQA
As a Private Training Establishment (PTE), UUNZ is registered with the New Zealand Qualifications Authority (NZQA) — the government agency responsible for overseeing the quality of education in New Zealand. In order to remain registered, UUNZ must follow the rules set by NZQA, and NZQA carries out regular checks to ensure these rules are being followed.
Quality assurance and self-review
In our most recent External Evaluation and Review (EER), carried out by NZQA in October 2025, we achieved ratings of Confident for both educational performance and capability in self-assessment. We also achieved ratings of Excellent for learner support and wellbeing and compliance management, and Good or Excellent for all other areas.
NZQA’s External Evaluation and Review system ceased operation on 19 January 2026, when the Quality Assurance of Tertiary Education Providers Rules 2026 came into force. As an NZQA-registered PTE, UUNZ now takes part in NZQA’s integrated Quality Assurance Framework, under which providers carry out an annual self-review of their own performance and submit a self-review summary report to NZQA. UUNZ’s first summary report is due in the week commencing 24 May 2027.
Code of Practice
UUNZ is a signatory to the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. The Code protects the safety and wellbeing of tertiary and international learners in New Zealand. It contains detailed requirements relating to all aspects of learners' lives and studies — including the information they receive before and after they enrol, and how they are guided and supported while they are studying.
As a signatory, UUNZ must follow all of the Code's requirements, carries out an annual review of its Code compliance, and takes action wherever improvements are needed. NZQA monitors UUNZ's compliance with the Code. Full details of the Code are available on the NZQA website.
Learner Wellbeing
We take a whole school approach to learner wellbeing. At UUNZ, wellbeing means learners having a positive frame of mind and resilience; feeling satisfied with themselves, their relationships, their experiences and their progress towards their academic goals; and being healthy and feeling secure.
Our Student Services team supports students with all aspects of life in New Zealand. You can read more about what to expect on our Student Life page; full operational detail, including 24/7 contact arrangements for enrolled students, is set out in the Student Handbook.
Governance
UUNZ is governed by an Academic and Advisory Board — a group of experts with many years of experience in leadership positions with New Zealand education providers and businesses. The Board's role is to ensure UUNZ achieves its mission and strategic goals, delivers high-quality education, and promotes the wellbeing of all learners. It does this by providing advice and recommendations to management, allocating resources to improve facilities and develop learning materials, and setting strategic goals for continuous improvement.
One member of the Board oversees UUNZ's English language assessments, ensuring they are well designed and that assessors' decisions are fair and accurate.